AmeriCraft Prints (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit americraftprints.com or make a purchase.
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and shipping address when you place an order
- Payment information (processed securely by our payment provider — we do not store card numbers)
- Communications you send us (contact forms, support requests)
- Email address when you sign up for our newsletter
We also collect certain information automatically:
- Log data including your IP address, browser type, and pages visited
- Cookie and session data for site functionality and analytics
- Device and referral information
How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders
- Send order confirmations, shipping notifications, and receipts
- Respond to your questions and customer support requests
- Send promotional emails if you opted in (you can unsubscribe at any time)
- Improve our website, products, and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We share data only with:
- Service providers who help us operate our business (payment processors, shipping carriers, email platforms) — bound by confidentiality agreements
- Wix (our e-commerce platform) — as described in the Wix Privacy Policy
- Legal authorities when required by law or to protect our rights
Data Retention
We retain your information as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Order records are kept for 7 years per tax and accounting requirements. Marketing opt-in data is retained until you unsubscribe.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your personal data (subject to legal retention obligations)
- Opt-out: Unsubscribe from marketing emails at any time
- California residents (CCPA): Right to know, delete, and opt-out of sale (we do not sell personal information)
To exercise these rights, contact us at hello@americraftprints.com.
Security
We use industry-standard security measures to protect your information, including HTTPS encryption for all data transmission and secure payment processing through our payment provider. No method of transmission or storage is 100% secure. We encourage you to use a strong password and keep it confidential.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of the site after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights, contact us:
- Email: hello@americraftprints.com
- Contact form: americraftprints.com/contact
We respond to all privacy inquiries within 5 business days.